Listen and Respond with Empathy
Empathy will guide our programming and culture at all levels. A supportive work and program environment means valuing the voices of all people, ensuring equitable representation, and growing a desire to know and understand others. We recognize that with empathy we will better understand what type of care and encouragement to provide.
As Campolina’s Front End Lead TSS, she creates an environment that is supportive and welcoming for both staff and youth. She offers encouragement to all and always makes herself available when she is needed. Recently, Campolina received a new resident who was struggling with the transition. Nasheena had been one of the first to realize he was struggling and she made sure to talk with him one to one to better understand his needs and wants. She continued to check in with him daily to ensure he was not struggling and remind him that he had someone he could talk to.
Congratulations Nasheena and thank you!