Listen and respond with EMPATHY
Empathy will guide our programming and culture at all levels. A supportive work and program environment means possessing a desire to know and understand others. We recognize that with empathy we will better understand what type of care and encouragement to provide.
Abbey is one of our treatment support specialist at the West Virginia Campus. She works very closely with many of our youth. She is very supportive and dedicated to helping youth work through their issues. Recently, one of them was having a hard time dealing with a trauma that he experienced as a child. Abbey was driven to figure out the best way to support him in his time of need. She did not hesitate to seek guidance to ensure that the youth was receiving the most appropriate treatment. Her ability to show empathy towards this youth made it easier for him to communicate with her, which helped create an open space of communication to process his thoughts.
Abbey, I thank you so much for being attuned to the needs of our youth. Congratulations!
Read more from Core Value Award Winner: Abbey Hall